LAB8 combines creativity, service enterprises, and learning through development. We help you transform your business into an experience that best serves your customers. Fast, fun and agile!
As the name suggests, LAB8 consists of eight parts, with service and experience design at their core. We conduct trend research, provide event production services and apply the latest technology. Our expertise focuses in particular on service business and phenomena in the tourism, restaurant and hospitality industry.
The Box – Experiences with video, props, soundscape and scents
Service Design – Building better customer experiences
Trends – Identify future trends and silent signals
Events – Comprehensive event production
PLAY – Imagineering Experiences
Fast Prototyping – Results on schedule
Tool Factory – Methods for developing services
SiLab – New ideas for cooperation of different fields
LAB8 - Service Experience Laboratory
Haaga-Helia University of Applied Sciences