LAB8 - Service Experience Laboratory

What is LAB8?
LAB8 logo.
The Box
LAB8 The Box.
Service Design
LAB8 Service Design.
Fast Prototyping
LAB8 fast prototyping.
PLAY
LAB8 Play.
Trends
LAB8 Trends.
Tool Factory
LAB8 tools, tiimi rakentaa työkaluja.
Events
LAB8 events.
SiLab
LAB8 Silab.

LAB8 - Service Experience Laboratory

LAB8 combines creativity, service businesses and learning by development. We can help you make your business experiential in a manner that best serves your customers. Quick, fun and agile!

LAB8 consists of eight different platforms

As the name suggests, LAB8 consists of eight platforms, whose focus is on service and experience design. We conduct trend research, provide event production services and apply the latest technology. We have particular expertise in the service business as well as phenomena in the tourism, restaurant and hospitality industries.

We publish reports, papers and other material on a regular basis
See all of our published material

News

20.09.2021
News article
LAB8's brand new trend report presents the future of tourism
07.09.2021
Report
AI Across Industries report 3/2021
03.08.2021
Article
Personalized chatbots into business communications
11.06.2021
Publication
Airport Experience of The Future
09.06.2021
Report
LAB8 Retail Innovations, Trends and Insights report
Contact

LAB8 - Service Experience Laboratory
Haaga-Helia University of Applied Sciences
Haaga campus
Pajuniityntie 11
00320 Helsinki

lab8@haaga-helia.fi

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