Study Services

tervetuloa pasilan kampus kuvituskuva

Lead paragraph

All Haaga-Helia students can get study services from all five campuses from Haaga, Malmi, Pasila, Porvoo and Vierumäki. The email address of Study Services is Please scroll down for more detailed contact information.

Opening Hours:

Study Services summer 2023 opening hours

Study Services face-to-face customer service is closed 18.5.-13.8.2023. Pasila customer service desk (2nd floor) is open normally until 26 May. Online Customer Service in Zoom is closed 22.5.-31.8.2023. You can reach us by email and phone. Phone service is open every Tuesday at 9–12, Wednesday at 12–15 and Thursday at 9–12. Please note the following exceptions:

  • Porvoo phone service is closed 20-22 June
  • Teacher Education phone service is closed 26 June - 21 July
  • Malmi and Vierumäki phone services are closed 3-28 July
  • Haaga phone service is closed 13 July

Study Services serve students, personnel and other cooperation partners. Study Services give information and guidance in for example questions regarding study practicalities, study right and studies at the Open University of Applied Sciences. Study Services make the graduating students degree certificates.

NB Students in Teacher Education and Open UAS students, please find more information from these links: Teacher Education and Open UAS

Online Customer Service

All Haaga-Helia students can get study advice via Zoom. Our Study Advisors are available online mainly every Monday at 11 am – 3 pm, and on Fridays at 9 am – 1 pm. Note. Online Customer Service is closed during intensive weeks. You can find the link to the Zoom meeting from Peppi student's desktop.

Study Advisors help with study-related issues and give technical assistance when preparing the personal study plan (PSP). It is also possible to get help with filling the credit transfer form. Please note that you might have to wait for your turn. If necessary it is also possible to arrange a separate meeting with your own Study Advisor by email ( You can find the name of your own Study Advisor in Peppi (bachelor degrees).


Contact information:
Study Services Haaga
Study Services Malmi
Study Services Pasila
Pasila Customer Service
Study Services Porvoo
Study Services Vierumäki
Study Services, Teacher Education
+358 294471059
Study Services, Open UAS
+358 29 447 0108