Study Services

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Lead paragraph

All Haaga-Helia students can get study services from all five campuses from Haaga, Malmi, Pasila, Porvoo and Vierumäki. The email addresses of Study Services are (degree students), (students in Teacher Education) and (Open UAS students). Please scroll down for more detailed contact information.

Study Services video presentation >>

Study Services user survey for Haaga-Helia degree students ended on 15 October 2023. We received 372 answers and between the students who answered the questionnaire and left their contact information we draw two winners who both won two Finnkino movie tickets. The prize draw has been completed and the winners have been informed. Thank you all for taking part in the survey! We received valuable feedback that will help us with developing our operations.

Opening Hours:

  • Note! Pasila customer service desk (2nd floor) is exceptionally closed on Wednesday 29 November 2023.
  • Study Services customer service is exceptionally closed on Wednesday 29 November 2023.

Study Services serve students, personnel and other cooperation partners. Study Services give information and guidance in for example questions regarding study practicalities, study right and studies at the Open University of Applied Sciences. Study Services make the graduating students degree certificates.

NB Students in Teacher Education and Open UAS students, please find more information from these links: Teacher Education and Open UAS

Online Customer Service

All Haaga-Helia students can get study advice via Zoom. Our Study Advisors are available online mainly every Monday at 11 am – 3 pm, and on Fridays at 9 am – 1 pm. Note. Online Customer Service is closed during intensive weeks. You can find the link to the Zoom meeting from Peppi student's desktop.

Study Advisors help with study-related issues and give technical assistance when preparing the personal study plan (PSP). It is also possible to get help with filling the credit transfer form. Please note that you might have to wait for your turn. If necessary it is also possible to arrange a separate meeting with your own Study Advisor by email ( You can find the name of your own Study Advisor in Peppi (bachelor degrees).


Contact information:
Study Services Haaga
Study Services Malmi
Study Services Pasila
Pasila Customer Service
Study Services Porvoo
Study Services Vierumäki
Study Services, Teacher Education
+358 503373313
Study Services Open UAS
+358 29 447 0108