AgeWell – Service Design for Wellness and Healthy ...
Service Business Development and Design
Lead paragraph
Services cover an increasing part of the total economic output, and in addition to be seen as a category of market offerings, service is a perspective on value creation.
Today, all companies are service businesses, and therefore companies in traditional industrial sectors are transforming their operations to become more service-oriented and/or experience-oriented.
Haaga-Helia’s Service Business Development & Design experts focus on the sectors of travel, tourism, hospitality, sport, recreation, wellness and retail.
Our areas of expertise are:
- Service experience (customer experience and encounters)
- Service concepts and design (customer insight and engagement, fast prototypes)
- Multi-channel services (AR, VR, AI, eCommerce, analytics, robotics, digital services)
