IT Services and HelpDesk
+358 800 97750
[email protected]
Device recommendations for students
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All students must have a smartphone with access to the Microsoft Authenticator -application and a laptop for the entire duration of their studies.
If you have a laptop, you are welcome to use it as long as it meets the recommendations below.
If you intend to acquire a new device, it is recommended to include:
- a proper keyboard and display
- at least 8GB of memory
- a healthy battery
- a headset and web camera for remote learning
It is recommended to use the newest Windows operating system version because Haaga-Helia's systems are built and tested on Windows. Therefore, we are able to provide only very limited IT support for other systems.
Haaga-Helia's ICT services are delivered to the students' own devices mainly through our virtual desktop environment (VDI). VDI can also be used off campuses. This requires installing Citrix Receiver software on your device. Please note, that IT Services cannot install software on students' laptops.
Haaga-Helia’s IT Services' Helpdesk aims to help students with IT related questions regarding their studies to the extent possible. You will find several IT instructions from the IT service portal (requires login). You can also leave a service request to the Helpdesk at the portal, or contact us at helpdesk[at]haaga-helia.fi.
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