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The aim of the week-long training was to apply service design methods and tools in practice. The trainers came from Ulysseus partner universities in Austria (MCI), Italy (University of Genoa) and Finland (Haaga-Helia). The training was hosted by the city's own Comrat State University, one of the Moldovan partners of the ENRICHER hubs project.
The visit started with a visit to the local hotel, restaurant and museum company "Ethno Village" Gaugaz Sofras, which was the client of Design Sprint. The visit gave the participants the opportunity to get to know the company and talk to local tourism experts.
Solutions through service design
During the sprint, participants identified problems, brainstormed solutions using service design and designed prototypes, which they presented to the client at the end of the week. These service design methods will also be used in the project's hubs, which will be set up in each partner university in Moldova and Georgia during the rest of the year in the next phases of the project.
Participants were very satisfied with the training. Feedback from the training included "I liked the fact that there were a lot of practical exercises and many methods were presented" and "I liked the sprint because it was interactive, we were allowed to be creative and active".
The last training took place in early February and focused on setting up Green Tourism Hubs and planning activities using the Business Model Canvas.
Follow the project here (Enricher.eu)
