International students waiting for residence permit

International Talent: How to find a great job in the Helsinki area

Lead paragraph

This page is for students who cannot start their studies in Finland. We have gathered instructions and videos to help you to get started with your studies smoothly.

Residence permit and starting your studies in the Spring semester 2024

Completing your identification

Contact the Study Services about the identification process.

Study agreement; username and password

After completing the identification process, the username will be sent via email and password by text message (SMS) to the phone number you gave in My Studyinfo.

If your phone number or email is incorrect in My Studyinfo and you want to change it, contact Study Services.

Before logging into the system, you have to fill out the Study Agreement. You receive a username and a link to the Study Agreement in the same email.

After filling out the Study Agreement, you are able to log in to Haaga-Helia’s platforms (Peppi, Moodle).

If your phone number is correct and you still do not receive a password via email, you can contact Haaga-Helia's IT helpdesk (

Now you can log in for the first time to your email and Moodle:

Peppi: username + password

Accessing your email

Accessing the Moodle e-learning environment

Downloading software to use at home

IT Services and HelpDesk
+358 800 97750
Study Services Pasila
Study Services Haaga
Study Services Porvoo