Studies at the Open UAS
Nanette Herlin began her studies at Haaga-Helia’s Open UAS on a friend’s recommendation. According to her, the transition from the Open UAS to degree studies was smooth and straightforward.
– The Open UAS studies significantly increased my motivation and gave me the confidence to continue my studies full-time and complete my degree, Herlin says.
Overall, she describes the experience as highly supportive and encouraging.
Aviation studies
Nanette studied Aviation Business Online degree and graduated last year with a Bachelor of Business Administration degree. Her studies focused on aviation business, leadership, customer experience, and sustainability – one of the most topical themes in the industry.
Her bachelor’s thesis explored organizational culture and systemic challenges in Middle Eastern airlines.
– It was the most meaningful part of my studies, and I received excellent guidance and support throughout, she says.
Nanette is currently continuing her education in Sustainable Aviation Business through the Open Path for Master’s Level Studies and is highly motivated to further deepen her expertise.
Why Haaga-Helia?
Having already worked in the aviation industry, Nanette wanted a deeper understanding of the field from the perspectives of business, strategy, and leadership. She chose Haaga-Helia because of its strong working-life orientation, aviation industry networks, and practical, hands-on teaching approach.
– The studies made it possible to combine full-time work with studying, Nanette explains.
Practical and flexible learning
According to Nanette, her studies were flexible and compatible with her work. Courses included a wide range of project work and real-life company cases, which helped her develop collaboration and communication skills in an international environment.
– Balancing work and studies was demanding, but with good time management it was completely manageable, she says.
Working at Emirates Airlines
Nanette works as a Cabin Supervisor at Emirates Airlines in Dubai. Her responsibilities include leading her team, ensuring safety, and delivering a high-quality customer experience. She entered the position through an open recruitment process approximately 12 years ago.
– The best part of my job is the international environment and continuous learning. The most challenging aspects are irregular working hours and high expectations, Nanette says.
Skills for an international career
According to Nanette, her work requires strong interpersonal skills, the ability to perform under pressure, cross-cultural understanding, and problem-solving skills. Her studies strengthened her analytical thinking, business competence, and leadership abilities – skills that are directly useful both in her current role and in future positions.
Advice for students
Nanette encourages students to make the most of their studies, especially by engaging actively in case projects and networking.
– Grades are important, but practical skills and your own initiative matter even more. By studying topics that genuinely interest you, you are also building a strong foundation for your career, she reminds.
