Antti Jylhä

Education: D.Sc., M.Sc.

Antti Jylhä works as the Research Area Director of Service Innovations and Design at Haaga-Helia University of Applied Sciences. He has more than 20 years of experience in both Finnish and international higher education as a researcher, lecturer, and manager. His areas of expertise include service design and customer experiences, smart cities and smart spaces, and human-computer interaction.

Before joining Haaga-Helia, Jylhä worked in the Netherlands at The Hague University of Applied Sciences, where he served as the programme leader, developer, and lecturer for the international CMD – User Experience Design degree programme. He also acted as the team leader of the programme’s teaching staff.

Jylhä holds a Doctor of Science (Technology) degree in acoustics and audio signal processing. Since 2006, he has worked in multidisciplinary research projects funded by organizations including Business Finland, the European Commission, the Academy of Finland, and various national funding instruments.

Areas of expertise: RDI, service design, service innovations