Academic degree: Licentiate of Philosophy (education)
Anne Koppatz is a responsible for the Master specialization Leading Sales and Customer Experience
Her responsibilities include course planning, lecturing, supervising theses and coordinating the Master's level study programme specialization Leading Sales and Customer Experience. Anne Koppatz teaches and coaches projects in Leadership and Management and Customer Experience.
Matkailun johtaminen 2017, teoksessa Edelheim, J. & Ilola, H. (toim.) Matkailututkimuksen avainkäsitteet. Lapland University Press