Cabin Crew Initial Training Course

Are you dreaming about a career in the skies? Wait no more!

Our training program is designed to provide you with the knowledge and skills required to excel as a cabin crew member in European airlines. This comprehensive course includes both theoretical and practical training, covering all required elements related to the duties and responsibilities of cabin crew. Our training modules include the following subjects:

• General theoretical knowledge of aviation and aviation regulations covering all elements relevant to the duties and responsibilities required from cabin crew.
• Communication skills
• Introductory course on human factors (HF) in aviation and crew resource management (CRM)
• Passenger handling and cabin surveillance
• Aero‐medical aspects and first aid
• Handling of dangerous goods
• Fire and smoke training
• Survival skills training

Upon completing the course, you will earn an EASA Cabin Crew Attestation and a Cabin Crew Initial Course Completion Certificate. These credentials will enable you to apply for Cabin Crew Member positions in any airline within the European territory, opening doors to a rewarding career in the aviation industry.

At Haaga-Helia, we pride ourselves on our pedagogical strength and the exceptional expertise of our teaching team. Our instructors bring a wealth of experience from their extensive backgrounds in aviation, ensuring you receive top-notch education and training. Our state-of-the-art facilities and hands-on approach will prepare you to confidently step into your new role as a cabin crew member.

Don’t wait any longer – let your dreams take flight with Haaga-Helia’s Cabin Crew Initial Training Course. 

On the final day of the course, graduating students are invited to an industry insight session where airlines – including Lufthansa and Norwegian – will share details about their upcoming cabin crew recruitment processes.

Haaga-Helia CCM Academy entry requirements

• Age of at least 18 years old
• Secondary education completed (upper secondary/vocational school)
• Fluency in English
• Height minimum 160 cm (your height will be measured)
• Good general health: 
  • This means that you should have no long-term medical conditions, especially conditions requiring continuous or recurrent medication or regular follow-up.
  • Normal vision and color vision and normal hearing, (distant visual acuity using both eyes 0.7 or better with or without corrective lenses.
  • You must be able to swim at least 25 meters unaided (swimming skills will be tested)
  • You must be a team player and have a friendly and warm approach towards customers and colleagues. 
  • You must have resilience in stressful situations.
     

Consider also, that when applying for a Cabin Crew Member position in a European airline, you must fulfil additional requirements, such as:

• EASA Part Medical Cabin Crew Regulations (page 128)
• Clean criminal record
• Valid passport 

Some airlines may also have additional requirements, such as:

• Additional language skills requirements
• On top of minimum height, requirement for minimum reach
• Limitations concerning visible tattoos or piercings
• Some previous experience in hospitality or customer service

Haaga-Helia CCM Academy recruiting process

• Written application (application accessed from the webpage) including letter of motivation and an application video
• Group interview
• Selection
• 20 most suitable candidates will be selected for the training.

Course content:

• 9 core topics
• Theory sessions
• Practical exercises and simulations
• Quizzes and assignments
• Final exam

Requirements for completion:

• 100% attendance
• Passing all components of the course

Important to know:

• We recommend that you obtain a valid Cabin Crew Medical Attestation, or undergo an aviation medical examination that may qualify you for one, before applying. (link). Website in Finnish.
• The course is intensive and demands full commitment and the right attitude
• No course fees will be refunded if discontinued due to poor performance or incorrect information provided in the application (e.g., swimming skills or height)
• Successful completion is the first step into a strong, safety-oriented, and supportive aviation community
• The training enhances your prospects of employment as cabin crew but does not guarantee a job.

Privacy policy

Note! We will only accept applications written in English. You will be asked to make a 1 min video recording, so you must have a device with a camera available. Please start the video by showing a valid ID. Make sure you have all the required attachments (resume, letter of motivation (maximum length 1 page), copy of secondary school diploma) available before you begin to fill out the application form. 

We reserve the right to make changes to the schedule.

Those who successfully complete the training are eligible to apply for jobs in the field in EU, but starting work also requires completing airline-specific type training. Type training relates to familiarity with the specific aircraft models used by the airline, such as the A320 or B737.

Koulutuksen hyväksytysti suorittaneet voivat hakea alan työpaikkoja EU:ssa, mutta työn aloittaminen edellyttää lisäksi lentoyhtiökohtaisen tyyppikoulutuksen suorittamista. Tyyppikoulutus liittyy kyseisen lentoyhtiön käyttämien konetyyppien, kuten esimerkiksi A320- tai B737-koneiden, tuntemukseen.