Electronic Exam

You can only register for electronic exams of courses for which you have been accepted. If needed, ask your course teacher for more information.

The identity of those entering the Exam room will be checked before the exam, and therefore faces must be visible during the identity check. If necessary, the identity check will be carried out by staff of the same gender. If you have any questions about the identity check, you can contact the degree director or the head of the competence area responsible for the course in question.

There are pens and note papers in the exam room. You are not allowed to bring any books, magazines, your own writing tools, or other materials, nor any phones, smartwatches, or other devices.
Outerwear, hats, caps, and scarves must be stored in a locker/cabinet during the exam.
The examinee must be identifiable on the video recording, so the face be clearly visible. The ears must also be visible to ensure that the examinee does not have, for example, earphones or similar devices.
You are not allowed to talk in the exam room or leave during the exam.
Deviation from these Exam rules is considered a violation of the Exam rules and the exam will be rejected.
You should discuss any special arrangements with your teacher. If the teacher wants to arrange an 'open book' type exam, it must be held in another room or, for example, as a remote exam using Moodle.

Read exam instructions carefully before the exam and prepare to follow them during the exam.

Exam facilities have recording video surveillance.

If a student is found to have violated the Exam instructions, it is considered a breach of the usage rules and the exam performance will be rejected. The same rules and guidelines apply to the Exam as to other exams or course performances. All fraudulent activities are strictly prohibited, and any suspected fraud will be handled in accordance with Haaga-Helia’s official guidelines.

Your teachers can give you more information about electronic examinations at Haaga-Helia. You can also contact [email protected].

If it is not possible for you to take the exam in the Exam room for a justified reason, you can take the exam in a room where a staff member acts as the exam supervisor. In this case, please contact your teacher to arrange the exam time.

Booking or canceling an exam

You can book or cancel your exam at https://exam.haaga-helia.fi (log in using your Haaga-Helia username and password without myy.haaga-helia.fi).
Reservation can be made 30 days in advance at the earliest.
If it difficult for you to concentrate in exam room you can book exam to Malmi campus, there are noise headphones available. In Pasila campus you can ask noise headphones (for Exam) at the library.

Examination facilities and opening hours at Haaga-Helia

Haaga campus library, Pajuniityntie 11 (Nuijamiestentie 10),
Mon 11 am - 3 pm, Tue 12 pm - 3 pm, Wed-Fri 11 am - 3 pm (3 computers)
Malmi campus library, room 208, Hietakummuntie 1 A, 2nd floor. Use Malmi campus access key on school premises.
Mon 11 am - 3 pm, Tue 12 pm - 3 pm, Wed 10 am - 3 pm, Thu 12 pm - 3 pm and Fri 10 am - 3 pm (4 computers)
Pasila campus, room 1K006, Ratapihantie 13, floor K1,
Mon 9 am - 3 pm, Tue 12 pm - 9 pm, Wed - Fri 9 am - 9 pm and Sat 9 am - 3 pm (30 computers).
Campus front door open: Mon-Fri 7.30 am - 8 pm, Sat 8 am - 4 pm. If door is locked, ring the doorbell.
Porvoo campus, room 2221, Taidetehtaankatu 1, 2nd floor,
Mon 9 am - 3 pm, Tue 12 pm - 6 pm, Wed - Thu 9 am - 6 pm and Fri 9 am - 3 pm (6 computers)

During holidays Exam opening hours depend on the campus opening hours (Pasila , Porvoo) and library opening hours (Haaga, Malmi).

Checking-in and verification of identity

Arrive well in advance before your exam and check-in at:

Pasila and Porvoo campus info desk
Haaga and Malmi campus library customer service desk

Without an identity card, you are not allowed to take the exam.

Recognised documents proving your identity are an identification card with a photograph (valid passport or Finnish identification card with photograph issued by the police), valid Finnish Driving Licence (also mobile driving license), Finnish KELA card with a photograph, EU/ETA country Identity Card
A photograph of your passport is not a valid document to prove your identity

If you notice that your exam is on another campus, try to cancel and rebook the exam.

Taking an exam

Before entering the exam room, leave your personal belongings such as your outer garments, bag, phone, computer/tablet, etc. in a locker or place indicated by staff. Only a water bottle or drink bottle without a label and a tissue is allowed (no food, coffee or sweets etc.). If instructions are not followed you fail your exam.
If you have special needs, ask instructions by contacting [email protected] well before exam.
Instructions for the most typical issues are found nearby the computer. Read instructions found in exam rooms

Exam instructions (pdf)
You can take the exam only at the time you reserved and on the computer reserved for you (informed when booking the exam). You cannot start the exam earlier even if your exam computer is available.
Start your computer and wait patiently for Firefox to open automatically.
Notice. Close Notification window "We can't sign in to your account" (see exam instructions page 1).
Use Haaga-Helia's username and password to log in to your exam (without myy.haaga-helia.fi).
If you have difficulties to remember your password change your password before you enter exam room. No password notes allowed in Exam room. If you can't login discontinue your exam and contact your teacher to get possibility to rebook the exam.
Notice that on some Exam computers Firefox download button is missing. You can find download files in downloads folder.
You may not leave the exam room during an exam and come back. Exception, in case of a fire alarm please leave the exam room immediately. Also do not leave your workstation during exam.
The exam will close automatically when the time reserved for the exam ends, so occasionally check the time remaining on the exam browser.
In the exam room, there are standardized exam computers without internet access.
Office spelling check is not available.
Remember to attach any files needed for your exam in time or you may have to retake the exam.
There is no technical support available during the exam. If any problems occur after starting your computer try restarting. Otherwise, refer to the instructions in the exam room.
If your examination is prevented or disturbed due to technical or other problems, discontinue the examination, shut down the computer, and exit the exam room. All problems will be handled afterward. Report event immediately by emailing your teacher and [email protected].
Please avoid fragrances in the exam room.
Shut down the computer after your exam to avoid someone taking advantage of your answers. All files you saved on the computer will disappear when you turned off computer.
Remember to return any keys given prior exam.

Exam evaluation

Once your teacher has evaluated your exam, you will be notified by email. If you have received feedback, you'll find it on Exam.
In addition to the actual examination, you may book two separate retakes of the same exam (except for demonstration of skills, which can only be taken once).
If you discontinue an exam or do not show up and don't cancel your reservation, it is also considered a retake. After two retakes, another retake is possible only with the permission of the teacher.

Exam visit

Exam rooms are in separate network segment with no access to Internet nor
networks at other schools. You can't take other university’s exam in Haaga-Helia’s Exam room.