Student IT user support phone service hours starting 2.12.2024

The HelpDesk helps students with all everyday IT problems.

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The hours of the Student IT Helpdesk will change on 2.12. You can contact the Helpdesk by phone in acute cases. The telephone number is 0800 97750. 

New phone service hours

During teaching weeks

  • Mon-Wed: 8 AM – 4 PM
  • Thu: 8 AM – 1 PM, 2 PM – 4 PM
  • Fri: 8 AM – 4 PM

Outside teaching weeks (intensive weeks and non-teaching periods)

  • Mon-Wed: 9 AM – 3 PM
  • Thu: 9 AM – 1 PM, 2 PM – 3 PM
  • Fri: 9 AM – 3 PM

As a priority, for non-acute problems, we welcome contact via the IT Service Portal. All contact details and service hours can be found on the Helpdesk website.