This major is targeted for the students in the Degree Programme in Hospitality and Tourism Experience Management.
Experience Management major gives you a broad, future‑focused understanding of how experiences are created, designed, and managed in modern hospitality and tourism.
You will explore the foundations of the experience and transformative economies while developing a creative and innovative mindset. You will learn how experiences are planned and shaped and become familiar with key experience design tools and methods and understand creative hospitality and tourism as a concept.
You will expand your skills by exploring how engagement and immersion can be enhanced through gamification, imagineering, and storification. You will also learn how to bring your experiences to life for customers by using experiential marketing, sensory branding, and creative communication - so your experience does not just exist but attracts, engages, and stays memorable.
After completing the studies, you are equipped with a multidisciplinary perspective and a strong design‑driven toolkit for navigating and influencing today’s rapidly evolving experience industries.