Information from Study Services

Welcome to start the autumn semester! 

Study Services provides students with information and guidance concerning study practicalities, graduation and issues concerning study right.

Study certificates

You can order official certified electronic study certificates and transcript of records from Peppi. The student discount on HSL season tickets is granted when you purchase tickets via the HSL app. Activate the discount yourself on the HSL app. If necessary, Study Services and Pasila customer service desk can give the discount form for an HSL card. It's also possible to get the Kela meal subsidy card from Study Services and Pasila customer service desk.

Opening hours

Study Services face-to-face customer service opening hours from 11 to 22 August 2025:

• Pasila customer service desk (2nd floor) is open Mon–Fri 9 am–3 pm. Note! Customer service desk is exceptionally open Mon-Wed 11-13 August until 4.30 pm.
• Haaga and Porvoo Study Services: Mon–Fri 11.30 am–1.30 pm
• Malmi and Pasila Study Services: Mon–Tue, Thu–Fri 10 am–12 pm and Wed 12 pm–3 pm
• Vierumäki Study Services: Mon–Fri 12 pm–2 pm. Note! Closed Wed 13 August, Fri 15 August and Mon 18 August 2025. 

We will return to normal opening hours from Monday 25 August. More detailed information about our services can be found on Study Services web pages.

Study Services phone service (+358400230401) from 11 to 22 August:

• Mon–Tue, Thu–Fri 9 am–12 pm
• Wed 12 pm–3 pm

Study Services phone service from 25 August onwards:

• Tue, Thu 9 am–12 pm
• Wed 12 pm-3 pm

More detailed information about our services can be found on Study Services web pages.

Online Customer Service

All Haaga-Helia degree students can receive personal study advice from their own Study Advisor. Study Advisors help with study right related issues and give technical assistance when preparing the personal study plan (deleting or adding courses to your PSP). You can also get help with filling in the credit transfer application.

You can book a Teams/Zoom appointment, a phone call or an appointment on Campus by sending an email to your Study Advisor. You can find the name of your own Study Advisor in Peppi student desktop from Study entitlement information > Instructors. If you cannot find your own Study Advisors name in Peppi, please contact [email protected].

Finnish Student Health Services (FSHS)

Remember to pay the healthcare fee to Kela by 15 November 2025 at the latest. Please note that Kela will not send you an invoice, so you must pay the fee on your own initiative via Kela's e-service every semester. 

More information on Kela.fi.

Update your personal information in Peppi

Please update your postal address, phone number and other than your school email address in Peppi.

Study Services can update your home municipality and name in Peppi if needed. For changing your name information, please provide Study Services with an official document stating the name change.

Please also check that your mother tongue and language of school education is correct.

Haaga-Helia email

Haaga-Helia sends all emails to your @myy.haaga-helia.fi address. You can forward messages sent to @myy.haaga-helia.fi to your personal email address.

Please check the following:

• your email address is spelled correctly
• there is no extra text in the email field
• your mailbox is not full.

In case you have problems with your email, please contact Helpdesk.

In case you have problems with updating your contact information in Peppi, please contact Study Services.

Get the most important news and up-to-date information for students here

The Tuudo app makes everyday life easier for students. Tuudo lets you see the latest news, your timetable, navigate around campus, use your library card, and check the menus at campus restaurants.

Download Tuudo

The Students' pages contain comprehensive instructions for the different stages of your studies and information about Haaga-Helia's services and events.

Students' pages

Helga welcomes you to study at Haaga-Helia

Helga is Haaga-Helia's student union, whose primary task is to promote the interests of students. There are numerous benefits to being a member of the student union. As a member of Helga, you save money through student benefits, have access to all the services offered by the student union, are part of our wonderful university community, and can influence your own environment.

Join Helga

Find out more about Helga at Helga.fi and follow Helga on Instagram @helga_hki.

Enjoy your studies!

Kind regards,

Study Services