The multidisciplinary project team brings in the key research and development expertise.
November 2020, Haaga-Helia was awarded funding by The Finnish Work Environment Fund in support of a timely and important research and development project related to the technological transformation and the development of the respective know-how among knowledge workers. Technologies such as AI and robotics reshape work life and impact the skills needed to excel. New kinds of competencies are required from organizations to understand the potential benefits of new technologies transcending professional boundaries.
The research produces new insight about the roles and potential of knowledge workers in the integration of new technologies and redefines the traditional work roles towards community development and joint value creation transcending organizational boundaries.
AI is here – support, skills and cooperation are the way forward. The project with the work name TT TOY investigates and develops the knowledge, functionality and cooperation of knowledge workers in support functions with the aim of improving the adoption and use of AI and new technologies in organizations. The fluency of knowledge work is essential in the performance, flexibility, transparency and agility of organizations. The project offers meaningful insight into interaction and communication underlying new technologies’ integration in organizations.
The partners of the project are Finnish Institute of Occupational Health, City of Helsinki and the administrative services of the cultural and leisure sector, and the trade unions, including Professionals of Business and Technology (Tradenomiliitto), Akava Special Branches, Aito HSO, STTK. The research is anticipated to generate new significant information about the use of the latest technologies such as AI and robotics in partner organizations and the role of knowledge workers in this value creation process. The project is of considerable practical importance for work life, as it combines learning, creativity and well-being of employees at individual, team and organizational levels.
The multidisciplinary project team brings in the key research and development expertise. Haaga-Helia experts constitute the project team, including Eija Kärnä, Lecturer in Strategy, Anna Nikina-Ruohonen, Researcher in Psychological Contract, Entrepreneurship and Business Development, Eliisa Sarkkinen, Lecturer, Service Innovation and Design, Iris Humala, RDI Expert, Lili Aunimo Principal Lecturer, and Janne Kauttonen, Reseacher in Digitalization.
Work environment is undergoing significant changes because of the influence of AI and new technologies. With this and other respective projects Haaga-Helia can offer current knowledge and help to develop new skills through research, development and education. The project is linked to the international cooperation between Haaga-Helia and Ulysseus universities, where it is Haaga-Helia's responsibility to lead the work on future skills development and to set up the AI Hub as a part of the creation of the European University.
