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Introduction to Hospitality and Tourism Business

Introduction to Hospitality and Tourism Business

Course code: SOC1RB010
Extent: 3 ECTS (81 h)
Timing: 1. semester (Intensive week 43)
Language: English
Level: Basic Studies
Type: Compulsory

Learning outcomes
The study module creates a basis and orientation to the hotel-, restaurant- and tourism industry. The objective is to provide future professionals with a realistic picture about the industry and the business. Managerial mentality is a key component in the studies. The student will also be acquainted with curriculum-related alternative orientation studies.

After successful completion of the course student will

- know industry-related operational environments, networks and the boundary surfaces of the sector
- know hotel-, restaurant and tourism businesses in Finland and abroad
- understand the changes of business environment and its influence on the operation
- know the history, development and varied fields of the hotel, restaurant and tourism industry
- understand the economical and operational risks of a business
- understand the significance of internal entrepreneurship and possess an entrepreneurial mind
- know how to keep track of developments in the business and maintain interest in industry developments.

Course contents
- Orientation classes in HAAGA-HELIA and participation to the Recreational Day at Vierumäki Campus as well as the Language Day at Haaga Campus
- Encountering the Hotel, restaurant and tourism industry via its networks and company structures and modes
- Compiling a personal study plan and having a development discussion with the teacher tutor


Cooperation with the business and other organisations
The module contains visiting lecturers from the Hotel, restaurant and tourism industry.


The studies integrate an international aspect addressing the special international characteristics of the industry.

Teaching and learning methods

The student may complete the module either in a class-room based implementation or a part-time implementation

a) Classroom based implementation: (RB1C)
Classroom teaching and attendance to the seminar 71 h
Independent work load 9 h
The own learning assessment 1 h

b) On-job  implementation: (RBM-group)
Classroom teaching and attendance to the seminar 34 h
Independent work load 46 h
The own learning assessment 1 h

Identifying and acknowledging previously acquired skills (APL)
The student may incorporate previously acquired skills in his/her degree by skills test. Skills will be shown in a written test.

Teacher/s with the main responsibility for the course
Pirkko Salo, Pekka Heikkilä, Bo Dong and Aino Norrbacka

Course materials
- Material distributed during the sessions ( teachers and visitors)
- Career path -material

The own learning assessment assignment does not impact your grade. The
assignment is the same for all courses/modules and your answers will be used
also for course/module development. The assignment is completed online in

Assessment criteria
The course will be evaluation PASS or FAIL. The student will receive the grade after he/she has completed all mandatory parts of the course and after teacher tutor has evaluated the personal development plan in the development discussion. Participation required.

Recreational Day Tue September 3 (all day 8 am to 5pm)
Orientation Lessons Once a week during period 4
Introduction to Hospitality Industry Seminar October 21-25 (9am to 5pm)
Compiling of Personal Study Plan During period 5 and 1
Development Discussion Period 1: 1 hrs studies + placement / Period 2: 1 hrs studies + summer placement

European Language Day Friday September 20 at 9am - 3pm in Big Auditorium and Small Auditorium