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Finnish for Hospitality and Tourism

Finnish for Hospitality and Tourism

• Code: SOC1RB007
• Extent: 3 cr (81 h)
• Timing: period 5 (2nd year students)
• Language: English, Finnish
• Level: Professional studies, target level B1
• Type: compulsory

Prerequisites
Requires completion of the Basics of Finnish and A2 level skills in Finnish language.

Learning outcomes
The course introduces the foreign students to the usage of Finnish in the hospitality industry and to the culture of doing business in Finland. The objective of the course is to provide students with advanced knowledge of the Finnish language in everyday working life and for special purposes.

Successful completion of the course enhances the students’ competence to
• communicate in Finnish business situations
• understand varied intercultural and language-related requirements in working life

Course contents
• Grammar structures (past tenses and passive voice, comparison of adjectives).
• Different kinds of companies in the industry.
• Finnish hospitality business.
• Gastronomy and menu.
• Travel and tourism.
• Organizations and functions.
• Job descriptions.
• Presenting a job and a company.
• Company occasions.
• Advanced customer service and satisfaction.

Connections with working and professional life
The course consists of co-operating with students’ place of employment or other company/organisation operating in the business to meet the learning objectives.

International
The course is conducted in HOSBA-programs with a mix of international students and exchange students.

Teaching and learning methods
Discussion and oral presentations
Reading and written assignments
Field trip in the industry
Contact lessons 48 h
Independent work 31 h
The own learning assessment 1 h

Identifying and acknowledging previously acquired skills (AHOT)
The student may complete part of the course on the basis of a skills test. The student must show sufficient knowledge and skills to receive the credits. Skills test is assessed on a scale 1-5.

Teacher/s with the main responsibility for the course
Aino Norrbacka, Haaga

Course materials
White, Leila 2009. From start to Finnish. A short course in Finnish. Helsinki, Finn Lectura
Selected articles and material given by the lecturer
Additional reading: Kenttälä, Marjukka 2003. Kieli käyttöön: suomen kielen jatko-oppikirja Helsinki, yliopistopaino.

Assessment
Active participation (mandatory attendance 80%)                                                                   
Discussion and oral presentations 30 %
Reading and written assignments 30%
Written exam 40 %

The own learning assessment assignment does not impact your grade. The
assignment is the same for all courses/modules and your answers will be used
also for course/module development. The assignment is completed online in
WinhaOpaali.

Assessment criteria

Grade 1
The student has a passable command of standard oral and written Finnish on general topics. The student is able to communicate in some of the situations he/she is likely to encounter.

Grade 3
The student has a satisfactory command of standard oral and written Finnish on general topics. The student is able to communicate in many of the situations he/she is likely to encounter.

Grade 5
The student has a good command of standard oral and written Finnish on general topics. The student is able to communicate in most situations he/she is likely to encounter.