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Change Management

Change Management

Code: LEA4LH006
Extent: 6 ECTS (162 h)
Timing: 4th - 6th semester
Language: Finnish and English
Level: Professional studies (part of ASO B)
Type: Optional

Starting level and linkage with other courses

Student has successfully completed the core and professional studies of leadership. The course is a part of the professional specialization studies (ASO B module) called Johtaminen muuttuvassa toimintaympäristössä. Exchange students can take the course without prerequisites.

Learning outcomes

Upon successful completion of the course, the student

  • understands the progression of a change process and the factors that have an effect on the success of it
  • is able to judge and use the appropriate forecasting methods
  • acquires a proactive, reactive and post-active approaches to changes
  • has developed her/his personal abilities to take part in change and development projects
  • understands how people behave in change situations
  • is able to connect business projects to change management.

Course contents

  • Preparation: forecasting changes, reasons for changes
  • Planning: setting goals, the roles of  individuals in a change process
  • Implementation: personnel’s expectations and experiments in change situations, change communication, motivation and commitment
  • Follow-up and evaluation of a change
  • Success of a change: people’s behavior in change situations
  • Change management and change leadership

Cooperation with the business community

A commissioned development project from a company or a community will be utilized through the course. At the end of the course, the representative of the case organization will provide a feedback report regarding the development project report.

International dimension

The course will be implemented in co-operation with HAAGA-HELIA’s international partner university.

Teaching and learning methods

Student’s workload includes

Intensive start of the course (mandatory) 4 h
Final seminar (mandatory) 4 h
Contact lessons/on-line learning (7 x 4 h) 28 h
Final test 4 h
Counselling hour (2 x 2 h; mandatory) 4 h
Independent studies and team work 117 h
The assessment of one's own learning 1 h

During the 1st and 4th semester: the intensive start of the course, contact lessons and 2 counselling hours.
During the 2nd and 5th semester: independent studies, 2 counselling hours, final seminar and final test.

Accreditation of prior learning (APL, in Finnish AHOT)

Not applicable to this course.

Teacher responsible

Anita Lehtinen-Toivola

Course materials

Recommended readings and journal articles will be listed on Moodle.
Handouts provided by the teacher(s), other selected materials and cases.

Assessment criteria

Students' performance is graded on the following scale: Excellent (5), Very good (4), Good (3), Satisfactory (2), Fair (1), Fail (0). The assessment criteria are presented on scale 1 to 5.

Components 1 (40% of objectives) 3 (70% of objectives) 5 (90% of objectives)
Knowledge The student knows in an acceptable level change management principles, key concepts of change communication and forecasting methods. The student can describe the relevant change process models, change communication and forecasting methods and how to use the tools in change situations. The student in fully understands change process models, change communication and forecasting methods. The students knows to use and combine different frames and theories to present her/his own suggestions and models. The student is aware of conflicting views on the topics. The student uses theory and specific terminology accurately.
Skills The student knows how to use a certain change process model and forecasting method in a given situation. As a group member the student can analyze case organization’s change project. The student  mostly able to create a change process model and write a change message. The student can participate to a change project with moderate support and supervision. The student can analyse a case organization’s change project independently and make some informed development suggestions. The student can write a successful change message. The student is fully capable to cope with practical change management problems can create a change process frame using relevant information. The student can be as a team leader if required. The student can make significant contributions to development projects.
Competence The student is able to complete tasks with the given strong support and supervision of supervisor and team members. The student can only with difficulty apply problem identification, analysis and solving to development project work. The student is participating team meetings, presentation and counseling hours during the project work. The student is mostly able to complete the tasks according to the agreed work plan. The student shows moderate independence in her/his work is actively working on a team. The student can apply problem identification, analysis and solving to development project work. The student demonstrates some interest to change management issues. The student can work very professionally with the supervisor, company representative and team members. The student shows a great degree of independence and completes tasks according to the agreed work plan. The student can skillfully apply problem identification, analysis and solving to development project work. The student demonstrates great interest to change management issues.

Assessment components and their respective weights

Examination 40%
Active participation during contact lessons/on-line discussions 20%
Development project report and oral presentation 40%
Development project is worth of 3 ECTS (81 hours) of the whole course.

All parts of the course must be completed on an acceptable level (50 %).
The assessment of one's own learning assignment does not impact your grade. The assignment is the same for all courses/modules and your answers will be used also for course/module development. The assignment is completed on an electronic form.