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Strategic Management and Human Resource Management in Hotel, Restaurant and Tourism Business

Strategic Management and Human Resource Management in Hotel, Restaurant and Tourism Business

Code: LEA2HA001
Scope: 5 ects
Timing: 2nd – 3rd academic year
Language: English
Level: Professional studies
Type:  Compulsory

Learning objectives
Upon completion of the course, the student is able to

• Participative strategy process
• Analyzing external environment
• Creating competitive advantage with people
• Strategic human resource management
• HRM processes
• Managing Performance
• HR’s role for successful CSR
• Enhancing organizational engagement

Starting level and linkage with other courses
No previous studies needed and no binding connections to other courses.

The course is evaluated on a scale excellent (5), very good (4), good (3), satisfactory (2), fair (1), fail (0). The assessment criteria is presented on a scale 1 - 3 - 5.

Grade 1
The student knows core strategy concepts and the phases of a strategy process. S/he recognizes the nature of industry in hospitality and tourism. S/he is able to describe the main processes in HRM and identifies the roles and objectives of a line manager both in strategy work and in HRM. S/he knows different ways and situations to engage employees.

Grade 3
The student can explain the principles and phases both in a participatory and in a rational strategy process. S/he applies the core strategy concepts and is able to use some analysis methods in detecting trends and changes in industry environment. S/he can explain how employee engagement is reached and the meaning of it in strategy work. S/he can identify various linkages between business strategy and the HRM practices.

Grade 5
The student can evaluate different strategic choices and offer development proposals in company strategies and their implementation practices in relation to analysis of industry environment. Furthermore, s/he can evaluate HR processes and practices and how well they are vertically and horizontally aligned. S/he reflects the various ways of engaging people. Based on those notions, s/he can make justified development proposals. S/he can from various viewpoints explain the criteria of strategic HRM.

Working life connections
This course involves an assignment commissioned by an external company, when applicable.

International examples will be used.

Learning methods
The learning goals of this course can be reached in the following ways:

a. Involvement into participative lectures, learning assignments and an exam.

Assessing one’s own learning is a compulsory part of the course.

Teacher responsible
Anja Kyyrö
Meri Vehkaperä, Haaga