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Managing Teams and Leading People

Managing Teams and Leading People

Code: FES1RB005
Extent: 4 ECTS (106 h)
Timing: 2. year of studies
Language: English
Level: Professional studies
Type: Compulsory

Personal Communication Skills (SOC1RB003); Basics of Human Behavior (SOC1RB008)

Learning outcomes
The aim of the course is to introduce the student to principles of leadership, managerial competence and managerial work in multicultural environments. Communicating and communication as a tool in management will be explored. After completing the course requirements, the student will
• be capable of collaborative learning and sharing knowledge in teams and working communities
• will be familiar with the use of feedback in management and self-development
• be able to plan, organise and develop effort in a team setting
• understand the principles of team work and is able to work together with others in multidisciplinary and multicultural teams
• understand cultural and linguistic diversity in working life teams

Course contents
• Leadership, leadership styles and models in leadership developing
• Problem solving in a team setting
• Roles as member of a team
• Listening, conversation and feedback
• Using personal feedback in improving performance and in leadership style development
• Argumentation and motivating

Cooperation with the business community and other organisations
Guest lecturers, especially sharing experience in profit unit management – middle management positions.
The course is conducted in HOSBA-programs with a mix of international students and exchange students.

Teaching and learning methods

a) Classroom learning:
Lectures and team exam 24 h
Practice and rehearsal in communication 24 h
Self-study 57 h*
The assessment of one’s own learning 1 h

b) Part time learning (adult students):
Lectures and team exam 12 h
Practice and rehearsal in communication 12 h
Self-study 81 h*
The assessment of one’s own learning 1 h

c) E-learning:
Exercises, assignments, team discussion forums, independent learning will be arranged via Moodle learning platform* (hrs included in a and b).

Recognition of Prior Learning, RPL  (in Finnish AHOT)
The required skills and competences can be demonstrated by a skills examination.

Teachers with the main responsibility for the course
Kari Nurminen
Wallace Reynolds

Course materials
George, J.M. & Jones, G. 2002. Understanding and Managing Organizational behavior.
(Part II) Chapters 10, 11, 12, 13 and 14.

Lecture handouts and other materials as indicated by lecturers

Additional & recommended reading
Fuller, Ed 2011. You can’t lead with your feet on the desk. John Wiley & Sons, Inc., New Jersey.
Sheppardson, C. & Gibson, H. 2011. Leadership and Entrepreneurship in the Hospitality Industry. Goodfellow Publishers Ltd., Oxford.
Vecchio, R.P. 1991 or newer ed. Organizational Behavior.  (Part III) chapters 5-12,  (Part IV) chapter 15.

Lectures and team examination 50% (50/100 pts), peer performance evaluation 10 % (10/100 pts).
Practice and rehearsal in communication, active presence 40 % (40 /100 pts).

Grading on a scale of 1 to 5, where 1 = min. 50 pts, 5 = min. 90 pts

The assessment of one’s own learning does not influence the grade. The assignment is the same for all courses/modules and the answers will also be used for course/module development. The assignment is completed online in WinhaOpaali.

Assessment criteria

Grade 1
Student is familiar with principles of management and leadership. Student shows capability of working  and sharing knowledge in teams.

Grade 3
Students shows skills in applying the learning from the course in solving problems in a team setting. Student gives and receives feedback for improvement purposes.

Grade 5
Student shows ability and skills in planning, organizing and developing effort in a team setting. Student is able to work and to support effort in multidisciplinary and multicultural teams. Student shows analytical and critical attitude towards problem solving and understands can cope with cultural and linguistic diversity in working life teams.