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Business Process Management

Business Process Management

Code: BIG4TF003
Extent: 5 credits (135 h)
Timing: 20.5.-16.8.2019
Language: English
 

Learning outcome
Upon successful completion of this course, the student should be able to
- Explain and comprehend the role of business developments and BPM in the business environment
- Describe and discuss general principles of business process development
- Identify, present, analyze and design basic business processes
- Use standard modelling techniques to describe, present and discuss business processes

Content
The topics of this course are as follows:
- The basic principles in and objectives of BPM
- Process orientation
- Process modeling (BPMN) and process execution (BPMS)
- Process maturity and IT/process development methods
- Performance measures & KPIs
- Analysis, discussion and presentation of a case company’s processes

Starting Level and linkage with other courses
No prerequisites.

Assessment
The evaluation scale for an accepted course contains grades 1 to 5.

Grade 1
The student
- Has participated in some course activities, but activity could clearly be better
- Has a passable understanding of the course contents, core concepts and terminology
- Has some knowledge and skills in modelling, describing and analyzing process
- Has some difficulties in using the course material to support own learning

Grade 3
The student
- Has shown reasonable activity on the course
- Has a good understanding of the course contents, core concepts and terminology
- Has basic skills in modelling, describing and analyzing process
- Can use the course material in an effective way to support own learning

Grade 5
The student
- Has shown excellent activity and punctuality on the course
- Masters in an excellent way the course contents, core concepts and terminology
- Has good skills in modelling, describing and analyzing process
- Uses the course materials and independently found sources fluently to support own learning.

Internationality
The software tools and languages used on the course are international. The language of the course material is mainly in English.

Learning methods
Online course.

Responsible teacher
Ralf Rehn

Enrolment for the course

Unfortunately the course is already FULL.
Haaga-Helia students enrol to the course through MyNet (BIG4TF003-3009). There is a quota of places for Haaga-Helia students in the course.