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Amadeus GDS and Basics of Air Traffic

Amadeus GDS and Basics of Air Traffic

Code: TRA1RL003
Scope: 5 credits
Timing: 2nd academic year
Language: English
Level: Professional studies
Type:  Compulsory (Only to those who have Developing Transportation, Travel Agency and Event Management Business as their specialization studies)

Learning objectives
Upon completion of the course, the student
• is able to understand different Amadeus solutions
• can use Amadeus reservation technology for basic fleight, hotel and car reservations
• is familiar with different user interfaces
• has a basic knowledge of airline terms and air fares
• is able to understand basics of traffic and terms used in the field

Contents
• Amadeus coding
• Amadeus Air and flight reservation
• Air fares and automatic pricing
• e-ticket
• Amadeus hotels and cars
• Amadeus System Online Help
• Amadeus e-support Centre

Starting level and linkage with other courses
No previous studies needed and no binding connections to other courses.

Assessment
The course is evaluated on a scale excellent (5), very good (4), good (3), satisfactory (2), fair (1), fail (0). The assessment criteria is presented on a scale 1 - 3 - 5.

Grade 1
The student can use Amadeus GDS for making a basic flight, hotel and car reservation, pricing and e-ticket issue. The student has a basic knowledge of the role of GDSs in air traffic and is able to understand some rules and terms of air traffic.

Grade 3
The student can use Amadeus GDS fluently for making flight, hotel and car reservations, pricing and e-ticket issue. The student has a good knowledge of the role of GDSs in air traffic and is able to understand rules and terms of air traffic, and can give practical examples.

Grade 5
The student can use Amadeus GDS independently for making flight, hotel and car reservations, pricing and e-ticket issue. The student has a wide knowledge of the role of GDSs in air traffic and is able to understand and use rules and terms of air traffic, and can give versatile practical examples.

Working life connections
This course involves a visitor lecturer by an external company.

Internationality
Travel operations are viewed in the global context.

Learning methods
The learning goals of this course can be reached in the following ways:

a. Lectures and related assignments
b. Exam and/or learning assignment(s)

Assessing one’s own learning is a compulsory part of the course.

Teachers responsible
Alex Kostov, Pasila
Ulla Kuisma, Pasila
Kati Naumanen, Pasila