Scope: 5 ects (135 h)
Timing: 2nd semester
Course level: core studies
Course type: compulsory
Upon successful completion of this course, the students will be able to increase their cross-cultural communications skills in global and culturally diverse work environments. This will be accomplished through comparing and contrasting key dimensions in global cultures. One of the main goals is appreciating how reaching multicultural synergy benefits individuals and companies. A key learning point is positioning your own culture in universal systems.
Topics to be covered on the course include the following:
Passed course is assessed on a scale of 1 to 5.
The student can present values, communications and cultural features pertaining to a country and understands the importance of cultural sensitivity and global awareness. The quality of work and participation is uneven.
The student celebrates diversity and understands the possible negative effects of cultural miscommunication. The student can compare and contrast values, communications and cultural features in two countries constructively and understands how selected cultures can be positioned in universal systems. Even contribution in group work, active participation and good quality of work.
The student understands the personal and corporate benefits of cultural synergy and knows how to improve intercultural communication and behavior in conflict situations. Universal cultural systems have been internalized and the person understands how to apply these theories into new situations. Impressive contribution in the team’s work effort, active attendance and participation, as well as excellent quality of work.
Preparing in advance, timely execution in all assignments and active participation during sessions is required and does have an impact in evaluation.
Provided or informed by the teacher.
Haaga-Helia Reporting Guidelines
Richard D. Lewis: When Cultures Collides – Leading Across Cultures
Chaney and Martin: Intercultural Business Communication
Geert Hofstede website
Recognition of prior learning (RPL) is a process where prior learning will be assessed in consideration of current studies. Prior learning should be based on work experience in global positions, where the working language has been English. If the student wants to pass the course by using (RPL/AHOT), the student has to enroll on the course officially and contact the teacher of the course to start the RPL/AHOT procedure. Official enrollment includes registration through Winha and being present on the first lecture.
No special requirements or prior studies.
Current international trends in the field of ICT/business are closely monitored.
Timetables allowing, the implementations are comprised of students from both the Finnish and international degree programs, including exchange students. Presentations of international ICT professionals are included, when applicable.
Contact lessons, independent studies, group learning, written report, presentation, virtual and distant learning.