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Leadership and Communication in Multicultural Environment

Leadership and Communication in Multicultural Environment
  • Code: ISM2TX210
  • Extent: 5 ECTS credits (135h)
  • Timing: 3rd semester
  • Language: English
  • Level: Advanced Professional studies
  • Type: Compulsory

Starting level and linkage with other courses

No prerequisites

Learning outcomes

The course introduces the principles of leadership and managerial work in multicultural environments. Communication as a tool of management is explored. After completing the course requirements, the student

  • understands different leadership, management and coaching styles and their applicability
  • is able to assess and develop own leadership and communication skills
  • is capable of leading multidisciplinary teams of professionals
  • understands cultural and linguistic diversity in working life teams
  • has adopted responsible and respectful leadership practices

Course contents

  • models and styles of leadership, management and coaching
  • leading individuals and teams of professionals (problem solving, argumentation and negotation skills)
  • leadership and communication in global and multicultural context
  • using feedback for improving personal leadership skills
  • leading and engaging people in a change process
  • internal and external communication during a change process
  • the role of informal communication (smalltalk) in multicultural teams
  • leadership ethics

Cooperation with the business community

Guests from international companies and organisations share their experience in varying topics of leadership and communications.

International dimension

Cases and readings are from international business contexts. Students work in multicultural teams.

Teaching and learning methods

  • Classroom learning
  • Practice and rehearsal –team assignments
  • Independent studies and working on individual assignments
  • Group assignment presentations
  • The assessment of one’s own learning 1 h

Accreditation of prior learning (APL)

“Accreditation of Prior Learning (APL) is the generic term used for the award of credits on the basis of demonstrated learning which has taken place in the past”. APL gives a student an opportunity to demonstrate his/her knowledge and skills. Prior learning could be accepter fully or partly. A student displays with the competence demonstration that s/he manages the course objectives and contents mentioned in the course description. It is possible to participate in the competence demonstration only once before taking the course. A competence demonstration is assessed on the scale from 1 to 5.

Teacher(s) responsible

To be announced

Course materials

Recommended readings

  • Nahavandi, A. 2009. The Art and Science of Leadership. 5th ed. New Jersey: Pearson Education.
  • George, J.M. & Jones, G. 2002. Understanding and Managing Organizational behavior. (Part II) Chapters 10, 11, 12, 13 and 14.
  • Vecchio, R.P. 1991 or newer ed. Organizational Behavior.  (Part III) chapters 5-12,  (Part IV) chapter 15.
  • Northouse, P.G. 2007. Leadership Theory and Practice. 4th ed. London: Sage.
  • Clawson, J. G. 2009. Level Three Leadership: Getting below the surface. 4th ed. New Jersey: Pearson Education.
  • Other selected articles provided by the teachers.

Assessment criteria

  • Individual and team assignments
  • Practice and rehearsal in communication, active presence

The assessment of one’s own learning does not influence the grade. The assignment is the same for all courses/modules and the answers will also be used for course/module development. The assignment is completed online in WinhaOpaali.