• Code: FES2RB008A
• Extent: 3 credit (80 h)
• Timing: period 1-2 (2nd year students)
• Language: Finnish, English
• Level: Professional studies, target level B2
• Type: compulsory
Requires completion of Finnish for the Hospitality Industry or equivalent and A2 level skills in Finnish language. The course is part of the chosen concentration study.
The course familiarizes the students to the everyday usage of Finnish in varied business situations and to the culture of doing business in Finland. The objective of the course is to provide students with advanced knowledge and skills of business Finnish in everyday working life and for special purposes.
After successful completion of the course students will
• develop tools to communicate efficiently in Finnish business situations.
• understand the diversity of communication in working life
• develop tools to take an active role in Finnish society and working life
• Grammar accuracy (addressed on the basis of student needs)
• Meeting customer needs and complaints.
• Handling difficult situations.
• Giving short speeches for special purposes.
• Product presentations and selling.
• Informing and guidance.
• Meetings and negotiations.
• Telephone conversations.
• Applying for a job and CV.
Connections with working and professional life
Finnish for Business situations consists of co-operating with students’ place of employment or other company/organisation operating in the business to meet the learning objectives.
Guest lecturers, especially sharing experience in being a foreigner in hospitality industry in Finland.
The course is conducted in HOSBA-programs with a mix of international students.
Teaching and learning methods
Discussion and oral presentations
Reading and written assignments
Field trips in the industry
Contact lessons 48 h
Independent work 31 h
The assessment of one’s own learning 1 h
Recognition of Prior Learning, RPL (in Finnish AHOT)
The required skills and competences can be demonstrated by a skills examination.
Teacher/s with the main responsibility for the course
Selected articles and material given by the lecturer
White, Leila 2009. From start to Finnish. A short course in Finnish. Helsinki, Finn Lectura
Active participation (mandatory attendance 80%)
Discussion and oral presentations 30%
Reading and written assignments 30%
Written exam 40%
The assessment of one’s own learning does not influence the grade. The assignment is the same for all courses/modules and the answers will also be used for course/module development. The assignment is completed online in WinhaOpaali.
The student has basic skills to communicate in simple business situations in Finnish in written and oral context. The student is able to produce understandable documents and understands the varying purposes of different documents and oral situations.
The student is able to independently communicate in basic business situations in Finnish in written and oral context. The student is able to write texts and make oral presentations with appropriate style and nuance for the target audience.
The student is able to independently plan and write documents and texts in Finnish, which are correct in appearance, phrasing and contents. S/he is able to manage the most demanding oral tasks in working life situations. The student is able to write documents and texts and manage different communication situations in working life fluently, including suitable style and nuance.