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Creating Transformative Experiences

Creating Transformative Experiences

Code: EXP1RZ003
Scope: 9 ects (243 hours)
Timing: 2nd or 3rd academic year
Language: English
Level: Professional studies
Type: Compulsory

Learning objectives
Upon completion of the course, the student is able to

•    know key concepts underpinning the creation of transformative experiences
•    explain and map Experience and transformation concepts; make concepts tangible
•    provide guidelines and plans for implementation of transformative Experiences
•    apply cultural context to transformative experiences
•    apply Experience and transformation frameworks to a real case/situation

Contents

•    From Experiences to Transformations
•    Transformative services and Experiences
•    Transformative consumer Experience research
•    Authenticity and transformative Experiences
•    Sustainability and transformative Experiences
•    Transformative Experience design
•    Culture and transformative Experiences
•    Nature and transformative Experiences
•    Beyond transformative Experiences

Starting level and linkage with other courses
Recommended to be studied after the course Experience Economy in Hospitality and Tourism.

Assessment
The course is evaluated on a scale excellent (5), very good (4), good (3), satisfactory (2), fair (1), fail (0). The assessment criteria is presented on a scale 1 - 3 - 5.

Grade 1
The student can interpret the key concepts underpinning the creation of transformative experiences. S/he can sufficiently explain and map experience and transformation concepts and make them tangible. S/he can sufficiently provide guideline and plans for implementation of transformative experiences. S/he can apply cultural context to transformative experience and sufficiently apply frameworks to real life case.

Grade 3
The student can interpret and justify the key concepts underpinning the creation of transformative experiences. S/he can explain and map experience and transformation concepts and make them tangible. S/he can provide guideline and plans for implementation of transformative experiences. S/he can apply and manage cultural context to transformative experience and apply frameworks to real life case.

Grade 5
The student can draw conclusions about the key concepts underpinning the creation of transformative experiences. S/he can justify and map experience and transformation concepts and make them tangible. S/he can provide outstanding guideline and plans for implementation of transformative experiences. S/he can manage well cultural context to transformative experience and critically apply frameworks to real life case.

Working life connections
The course involves a project work commissioned by an external company.

Internationality
In this course, learning activities include a global perspective and internationally recognized resources and concepts are used.

Learning methods
The learning goals of this course can be reached in the following ways:

a. Lectures and related assignments as full-time studies
b. Participation in a working life project
c. Exam and/or learning assignment(s)

Assessing one’s own learning is a compulsory part of the course.

Teachers responsible
Violeta Salonen, Haaga
Wallace Reynolds, Haaga
Soile Kallinen, Pasila