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Ari Björkqvist, M.A., MBA, CHE

Ari Björkqvist, M.A., MBA, CHE

Ari BjörqvistRevenue management, marketing and sales and concept development, and customer-driven service delivery

Ari Björkqvist is a full-bodied sales management professional in hospitality business. He made his first career of 23 years in hotels from reception to running a hotel chain as CEO in Finland, Baltic States and Russia. Ari was actively engaged in managing sales and marketing teams and carrying out global sales activities.

Ari´s second career was with the academia; he was engaged with Haaga-Helia University of Applied Sciences on its Haaga Hospitality campus for 16 years as program director, dean and head of campus. At this time, he also engaged in coaching hospitality companies in fields of Revenue management, marketing and sales and concept development, and customer-driven service delivery. Ari is active on various international hospitality arenas, always searching for new concepts and emerging trends.

During his years at Haaga, Ari was engaged in major projects, such as The Finnish Hotel of Tomorrow and the Meeting business of Tomorrow, with major companies involved.

His third career started in mid-2017 as he was appointed project director of Haaga-Helia Baltic Hospitality Management School.

Ari is active on hospitality business coaching both in Finland and internationally. His topics include:

Consulting and training for hospitality companies including topics:

  • Building sales and marketing teams
  • Creating future-oriented products and services
  • From trend watching to trend management
  • Service and customer-orientation
  • Turning product orientation into customer orientation
  • How to improve sales team results