Code: SMB3RB010
Extent: 3 ECTS (81 h)
Timing: Semester 5-6
Language: English
Level: Specialisation studies
Type:  Professional Specialisation Studies (PSS)

Prerequisites
Introduction to Studies and Hospitality Business, Hospitality Services module, Supervising Lodging Operations and Profitability Planning and International Accommodation Business should be successfully completed.

Learning outcomes
The aim of the course is to provide the student with a managerial overview of the accommodation business and to review various hotel management functions and responsibilities.
Upon successful completion of the course, the student
• has insight into the hotel management expertise, understands the challenges he/she will encounter and is determined to work in a supervisory position and possibly as a member of an executive team at some point
• knows and understands operational and strategic management
• understands the economic thinking behind all business operations
• understands the diversity and different earnings principles in the hotel industry

Course contents
• Management team’s responsibility areas
• Capacity management
• Managing pricing and pricing strategies
• Revenue management

Cooperation with the business community and other organisations
During the course the students utilize real-life accommodation businesses and analyze their operational reality.

International
In the assignment the students analyse either a domestic or international accommodation company.

Teaching and learning methods
It is possible to complete the course based on classroom learning or part time learning:

a) Classroom learning:
Lectures and examinations 24 h
Self-studies 57 h
b) Part time learning:
Lectures and examinations 12 h
Self-studies 69 h

Teacher with the main responsibility for the course
Minna Halmetoja, Haaga

Course materials
Mill, R. 2006. Managing the Lodging Operation. Pearson Education, Inc. New Jersey.
And the other study material announced by the teacher.

Assessment criteria
Assignment 35 %
Examination 50 %
Active participation 15 %