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German Business Communication

German Business Communication

Code: GER2LF002
Extent:  3 ECTS (81 h)
Timing: Semester 2 - 7
Language: German
Level: Joint Professional Studies (Language studies B1/B2)
Type: Compulsory

Prerequisites

The student has successfully completed the course GER2LF001 German for Business Purposes.

Learning outcomes

Upon successful completion of the course, the student

  • is able to handle all kind of business-related subjects
  • is acquainted with business terminology in German
  • is familiar with corporate culture and business life in German-speaking countries and  possibilities for education and work in these countries
  • is able to be engaged in situations of customer services
  • writes business-related documents in German
  • has reached the language level B1/B2 of the Common European framework of reference for languages CEFR
  • has enhanced his/her HH3S competences as applicable to the course.

Course contents

The purpose of the course is to enable the student to handle German business communication in writing and orally. The student will become familiar with business documents.

  • Vocabulary and structures for business communication
  • Writing skills for business-related texts
  • Oral tools for various customer-related situations
  • Communication skills for oral presentations of business-related subjects

Cooperation with the business community

Contacts to companies with German speaking trade and guest lecturers as appropriate

International dimension

International and global business approach to course themes and topics, contributions by multinational student groups and company cooperation

Accreditation of prior learning

Students may demonstrate their command of the aims and contents of the course obtained through nonformal and/or informal learning by taking part in the APL procedure. In such cases, evaluation on the 0-5 scale is based on a written test (weight 50%) an oral test (30%) and a portfolio (20%).

Teaching and learning methods

Contact lessons and e-learning
Videos/DVDs
The assessment of one’s own learning 1 h

Teachers with the main responsibility of the course

Eva Herttuainen
Claudia Jeltsch

Course materials

Deutsch am Arbeitsplatz, Joachim Becker +Matthias Merkelbach;  Cornelsen Schulverlag; 2014,  ISBN: 978-3-06-020376-5

Chapter 9-12

Assessment criteria

Grade/Learning Outcomes

1 (Min. 40%
competence level)
3 (Min. 70%
competence level)
5 (Min. 90%
competence level)
Knowledge The student is fairly familiar with business terminology and structures used in work related documents. He/she is fairly familiar with business culture in German speaking countries. The student is very well familiar with business terminology and structures
used in work related documents. He/she is very well familiar with business culture in German speaking countries.
The student is very well familiar
with business terminology and structures used in work related documents. He/she is very well familiar with business culture in German speaking countries.
Skills The student has fairly deepened his/her oral and writing skills in the specific context of working life. He/she has fairly developed his/her interpersonal skills in German communication situation. The student has fairly prepared himself/herself for getting a job in one of the German speaking countries. He/she has fairly deepened the international aspects of his/her studies. The student has well deepened his/her oral and writing skills in the specific context of working life. He/she has well developed his/her interpersonal skills in German communication situations. The student has well prepared himself/herself for getting a job in one of the German speaking countries. He/she has well deepened the international aspects of his/her studies. The student has very well
deepened his/her oral and writing skills in the specific context of working life. He/she has very well developed his/her interpersonal skills in German communication situations. The student has very well prepared himself/herself for getting a job in one of the German speaking countries. He/she has very well deepened the international aspects of his/her studies.
Competence The student has reached the language level A2- B1 of the Common European framework of reference for languages CEFR. The student is fairly able to interact with German speakers in general and work situations. He/she Is fairly able to write simple business-related documents in German. He/she is fairly able to engage himself/herself in situations of customer service. The student shows poor service and sales orientation as required by the HH3S policy. The student has reached the language level A2- B1 of the Common European framework of reference for languages CEFR. The student is well able to interact with German speakers in general and work situations. He/she Is well able to write simple business-related documents in German. He/she is well able to engage himself/herself in situations of customer service. The student shows good service and sales orientation as required by the HH3S policy. The student has reached the
language level B1 of the Common European framework of reference for languages CEFR. The student is very well able to interact with German speakers in general and work situations. He/she Is very well able to write simple business-related documents in German. He/she is very well able to engage himself/herself in situations of customer service. The student shows excellent service and sales orientation as required by the HH3S policy.

Modes of assessment and their weights

Active participation + oral presentation 20%
Portfolio with written documents from learning assignments
Written examination 60%

The assessment of one's own learning does not influence the course grade. The assignment is the same for all courses/modules and the answers will also be used for course/module development. The assignment is completed on an E-form.