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Finnish Business Communication

Finnish Business Communication
  • Code: COM4TF033
  • Extent: 3 cr (81 h)
  • Timing: 3rd semester
  • Language: Finnish
  • Level: core studies
  • Type: compulsory *

* Required only of native Finnish speakers in BIT programme.

Starting level and linkage with other courses

Finnish and Communication 1 (COM4TF001) and Finnish and Communication 2 (COM4TF002)

Learning objectives

The students will be able to

  • prepare to different meetings and negotiations  and knows how to act in meetings and negotiations
  • to write documents related to these occasions
  • to write different business letters
  • to develop further her/his writing skills in Finnish in the context of internal and external corporate communication

Course contents

  • Different meetings and negotiations
  • Writing documents related to negotiations and meetings and participating in them as an individual and as a member of a group
  • Argumentation
  • Different presentations related to business
  • Interview techniques
  • Different letters and documents related to ICT business

The course develops the students' oral and written communication skills. The students will also become acquainted with business letters in IT business. In addition to this, the course includes the basics of negotiating and meeting skills.

Teaching and learning methods

Contact hours (2 hours/week) 32 h: exercises, presentations, team work
Independent studies and group work 48 h
The assessment of one’s own learning 1 h

Accreditation of prior learning (APL)

A student can demonstrate his or her equivalent language/communication skills relating to the course objectives and content. This must be agreed upon with the teacher before the course begins. Each student may attempt this only once in the period prior to the giving of the course. Evaluation is on a scale of 1 - 5.

Teacher responsible

Tarja Paasi-May, Pasila Campus

Course materials

Course material provided by the teacher. The students are advised to use HAAGA-HELIA’s Guidelines for preparing written assignments and Writing reports at HAAGA-HELIA: preparing the layout and citing sources.

Assessment criteria

The course is evaluated on a scale from 1 to 5. The assessment criteria is presented on a scale from 1 to 3.

Components

1 (40%)

3 (70%)

5 (90%)

Knowledge

The student has limited understanding of the concepts and role of communication skills needed in business meetings and negotiations.

The student understands partly the concepts and role of communication skills needed in business meetings and negotiations.

The student understands fully the concepts and role of communication skills needed participate meetings and negotiations and produce and deliver professional texts and presentations needed in business situations. He/she has can use the relevant
concepts in new contexts accurately.

Skills

The student has satisfactory skills to participate meetings and negotiations and produce and deliver professional texts and presentations needed in business situations.

The student has good skills to participate meetings and negotiations and produce and deliver professional texts and presentations needed in business situations.

The student has excellent skills to participate meetings and negotiations and produce and deliver professional texts and presentations needed in business situations.

Competence

The student shows satisfactory activity and initiative in the learning process.

The student shows activity and initiative in the learning process. He/she is willing to develop her/his communicative skills.

The student shows excellent activity and initiative in the learning process. He/she is willing to develop her/his communicative skills.

Modes of assessment and their weights

Exercises 80 %
Regular attendance and active participation in class (80% attendance required) 20 %

The assessment of one’s own learning does not influence the grade. The assignment is the same for all courses/modules and the answers will also be used for course/module development. The assignment is completed online in WinhaOpaali.