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Lecturers

Lecturers

Because our course offering is so extensive, we have gathered a team of experts to guide and teach our students through the modules. Our lecturers comprise of Haaga-Helia staff, visiting lecturers and well-known professionals from a wide range of industries.  

 

Dr. Jarmo R Lehtinen

 


 

    
Mário Passos Ascenção,
Principal Lecturer, Ph.D.
Teemu Moilanen
Principal Lecturer, Ph.D.
Jari Luomakoski
Senior Lecturer, Ph.D. (Econ)
 
"As the competition gets fierce,
only those who provide
excellence will survive
and develop."
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"Service excellence comes
from true customer orientation
and great attention to detail."
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"With these different
perspectives you can
form a good idea
of the big picture.”
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Jesus Belle
MSc, MBA, Ph.D. Candidate
Marko Mäki
Principal Lecturer, Lic.Sc. (Econ)
Janne Jokinen
Lecturer
 
"Technology creates the possibility,
but service is what delivers the promise.
Therefore it’s very important
that people are trained
in service excellence."
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´"The topic itself is very interesting because of the dynamics of what related to the service business and service marketing,” he explains. “All these different areas and ideas are rapidly developing. In a way I would say that nowadays all employees have some relation to the service mindset. It concerns everyone, not just at the managerial level.”

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What I would like to share
with students is what is
called proactive legal care,”
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Heli Kortesalmi
Senior Lecturer, M.Sc. (Econ)

Annika Sandström
Principal Lecturer, Ph.D.
Monica Åberg
Senior Lecturer
 
“I got so inspired by people
learning, that I wanted to
develop myself.”
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“You cannot master everything,
but having a good base in
various skills is an 
important element of today’s
business life.”
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"In Haaga-Helia the walls are
wide and the ceiling is high,
which creates possibilities
to develop your ideas."
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Eija Kjelin
Senior Lecturer
Wallace Reynolds
Lecturer
Olli Laintila
Senior Lecturer, M.Sc. (Econ)
 
 
“In the end organisational change
is not something that a person controls,
even if you are the president of the company.
You can enable it, you can organise it,
but you cannot control it."
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"Dealing with crisis management,
your audience is not just the public,
it is also your employer,
your shareholders and city officials."
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Service excellence is about people,
it’s something human."
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