Our Service Excellence studies are divided into three main options.
Aside from the full eMBA degree programme, students also have the choice of two considerably smaller workloads, which seek to give a taste of what is available in the complete programme.
While students typically are able to balance the demands of working, studying and family during the full eMBA programme, students of these less time consuming options are able to assess their ability to manage the study load, and decide whether they wish to continue and complete the eMBA programme.
One of the biggest advantages of these smaller programmes is that students may enrol at any time of the year, and do their studies in a pace that suits them best. It is also possible to study only one individual module that may suit your needs. Have a look at our course offering and schedule here.
Because some modules might cover an area you already are an expert in, we offer the possibility to recognise prior learning (RPL). This means, that a student who already has the required knowledge and skill, can prove it and pass the module in question. To know more about this option, please contact us.
The Haaga-Helia executive MBA in Service Excellence is a comprehensive programme for those individuals who already have work experience and now want to deepen their managerial and strategic skills and really have the hunger to learn more. The focus is on Service Management tackling strategic and management issues from multiple perspectives. Concentrating on services across all industries, the programme offers a solid base for the development of management and leadership skills. The programme aims to develop high calibre executives, while providing value and vision to their companies. The companies who have funded or co-funded the programme for their employee, consider our eMBA programme an investment for the future.
The Diploma in Service Excellence is designed for those seeking a foundation in business fundamentals to help them become more efficient and effective managers. This extensive combination of modules prepares students from a variety of backgrounds to deepen their expertise, strengthen their vision in executive positions and gives them the tools to lead and step forward confidently in their careers. The Diploma in Service Excellence is tailor-made for each student individually.
The Graduate Certificate is designed for students who seek a short, focused, graduate-level business programme that covers the essential elements of a service business management. This certificate holds 5 modules the students choose for themselves. The aim is to understand the contemporary service business practices in their field and fill any gaps in their skill set. The Graduate Certificate is tailor-made for each individual student on their specific needs and interests.