Become a leading professional in Service Excellence
These days service provision is on the tip of everyone’s tongues. Service and Service Excellence are critical factors for successful business managers to succeed in an increasingly competitive global business environment. Successful business managers of the future must not only master their own operating environment, but also possess the ability to be innovative and to adapt to the rapid changes of the international market focusing increasingly on the service side of the business.
Having a clear vision that incorporates efficient processes and an in-depth knowledge of your customers is paramount to your success. But none of these can be achieved without the right networks, the right people and the right kind of leadership. Looking for all of these, and more? Welcome to Haaga-Helia!
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Discover what some of eMBA students and lecturers say about Service Excellence studies and modules: