Business Tourism studies on Porvoo Campus offer a great base for a professional career in international tourism business, and enable students to choose between two alternative specializations:
- Sales and Service Development in Business Tourism or
- Events Planning and Management.
Graduates acquire project management, research and development, coaching, problem solving, and innovation skills. Learning takes place as team work in real-life projects where personal development, networking, and presentation skills are highlighted.
Students can apply their skills in the dynamic tourism sector (airlines, travel agencies, events, hotels), and have specific know-how of their specialization, applicable in any global company. Graduates can produce, sell or buy travel services, work in the events industry, or start up a new business.
The studies are divided into the following modules: Communication Skills in Travel and Tourism; Tourism Operational Environment; Production and Sales of Travel and Tourism Services; Social and Collaboration Skills, and Business and Entrepreneurial Skills.
"Right now I am working at Tallink Silja, where I initially applied for a summer job as a salesperson. I have had a great opportunity to work in different departments in Tallink Silja; first a few months in the sales center (B2C) selling trips on the phone, then in customer relations for a few years and now in September. I started in my current position as Service Supervisor in our new Social Media team. Our team consists of four travel specialists and me. Our responsibility is to take care of customer service in Tallink Silja's social media channels, such as Facebook, Twitter and Instagram. We also handle our website's chat-contacts.
I really enjoyed my studies and student life in Porvoo. In addition to a great base where to start building my professional career, I gained a great international group of friends and a network of tourism professionals."
Service Supervisor in Social Media at Tallink Silja